KudiX

Terms & Conditions

Last updated: August 18, 2026

These Terms & Conditions ("Terms") govern your access to and use of KudiX ("KudiX", "we", "us", "our"), a Nigerian mobile-first wallet that lets you hold Naira (NGN) and stablecoin balances (USDT and USDC), convert between them, deposit and withdraw funds, and pay for utilities such as airtime, data, TV, and electricity. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility & accounts

  • You must be at least 18 years old and legally able to enter contracts.
  • You must provide accurate registration information and complete KYC through our custody partner (DAYA) before using certain features (deposits, withdrawals, higher limits).
  • One person, one account. You are responsible for all activity on your account. Keep your password, transaction PIN, MFA codes, and device secure.
  • We may refuse, suspend, restrict, or close an account to comply with law, prevent fraud or abuse, or protect the Service and other users.

2. The Service

KudiX provides the following features, subject to availability:

  • Wallet: a personal ledger of your NGN balance and stablecoin balances (USDT, USDC on supported chains such as Solana).
  • Deposits: NGN bank transfers and on-chain stablecoin deposits into your custodial funding addresses.
  • Withdrawals: NGN payouts to Nigerian bank accounts and on-chain stablecoin transfers to a wallet address you provide.
  • Conversion: NGN ↔ USDT/USDC at rates KudiX displays at the time of the quote.
  • Utility bills: airtime, data, TV, and electricity purchases paid from your USDT or USDC balance.
  • Referrals & affiliates: optional program that credits eligible bonuses when qualifying referred users transact.

Funds you deposit are held in custody by our regulated partner (DAYA) and, for stablecoins, on public blockchains. KudiX is not a bank and does not pay interest on balances.

3. Rates, fees, and limits

  • Conversion rates are indicative until you confirm a transaction. The rate applied is the rate shown at confirmation.
  • Fees for deposits, withdrawals, conversions, and bill purchases are shown in-app before you confirm. Withdrawal fees are debited from your account balance separately from the amount withdrawn.
  • Minimum and maximum limits apply (for example, minimum NGN bank withdrawal is ₦200). Limits may vary by KYC level and may change at any time.
  • Bill purchases are paid in stablecoins (USDT or USDC) only.

4. Transactions & finality

  • Once you confirm a transaction, it may be irreversible. On-chain transfers cannot be recalled once broadcast.
  • You are responsible for entering the correct recipient address, bank account, phone number, meter number, or smart card number. KudiX is not liable for losses caused by incorrect details you provide.
  • If a withdrawal fails, the amount is returned to your KudiX wallet. If a bill fails, we credit the stablecoin amount back.
  • We may delay, decline, reverse, or freeze a transaction to comply with law, investigate suspected fraud, respond to a chargeback, or protect the Service.

5. Referrals & bonuses

Referral and affiliate rewards are credited when the referred user completes qualifying activity as defined in-app. KudiX may change the program (including commission rates, tiers, caps, signup bonuses, and eligibility) at any time and may revoke bonuses obtained through fraud, self-referral, or abuse.

6. Prohibited use

You must not use KudiX to:

  • Break any law or regulation, including AML, sanctions, and tax law.
  • Launder proceeds of crime or finance terrorism.
  • Impersonate anyone, use false identity documents, or open multiple accounts.
  • Attack, probe, or interfere with the Service, its infrastructure, or other users (including automated scraping, brute force, rate-limit evasion, or exploit attempts).
  • Trade in illegal goods or services, or process gambling flows without a licence.
  • Abuse the referral program or manipulate rates.

Violations may lead to account suspension or permanent closure (ban), freezing of funds pending investigation, reversal of affected transactions, forfeiture of ill-gotten rewards, and reporting to law enforcement and regulators.

7. Trading integrity, system errors & unjust enrichment

KudiX offers in-app token trading. Quotes, prices, market data, balances, profit-and-loss figures, and settlement records are produced by software and third-party data feeds and may be delayed, incomplete, or incorrect. You agree that:

  • No entitlement to error. A balance, credit, token position, profit, bonus, refund, or payout that appears in your account as a result of a bug, duplicate credit, double refund, stale or manipulated price feed, failed or mis-sequenced settlement, provider error, or any other technical defect is not your property and creates no right, debt, or obligation owed to you. It is an error, and it may be corrected.
  • Right of correction and recovery. You grant us an irrevocable right to correct such errors and to recover the affected value by debiting, reversing, or setting off against any balance you hold with us in any asset (NGN, USDT, USDC, SOL, other tokens), including value derived from the error, whether or not the specific asset is still held. Where your balances are insufficient, the shortfall remains a debt immediately due and recoverable from you.
  • No exploitation. You must not knowingly trigger, repeat, automate, conceal, or benefit from any defect, arbitrage of an incorrect internal price, latency or settlement gap, duplicate-sell or duplicate-refund condition, rate-limit evasion, multi-accounting, coordinated trading with other accounts, or any other conduct designed to extract value the market did not produce. Doing so is fraud and a material breach of these Terms.
  • Cancellation authority. We may void, cancel, re-price, or re-settle any trade, order, conversion, bill purchase, referral reward, or withdrawal affected by an error or by prohibited conduct, and restore accounts to the position they would have been in absent the error.

8. Reviews, freezes, clawbacks & bans

We operate automated and manual monitoring for fraud, abuse, AML risk, and settlement anomalies. Where our systems or staff identify indicators such as duplicate sells, token or ledger imbalances, burst or bot-like trading, rapid round-trip flips, abnormal profit patterns, linked or duplicate accounts, suspected exploitation of a defect, or a legal or regulatory requirement, we may, without prior notice and at our sole discretion:

  • place a temporary hold on withdrawals, transfers, conversions, trading, or bill payments while we review the account, keeping your remaining balance visible in the app;
  • require additional identity, source-of-funds, or source-of-trade information before releasing a hold, and extend the review while that information is outstanding;
  • reverse, claw back, or set off amounts that our review finds were not legitimately earned, in any asset you hold, as described in section 7;
  • restrict specific features, reduce limits, or apply cooling-off periods on the account;
  • permanently close and ban the account, and refuse future accounts, where we determine, on reasonable grounds and after review, that the account holder engaged in fraud, exploitation of a defect, market manipulation, identity fraud, multi-accounting, or other serious breach;
  • retain the affected value, apply it against amounts you owe us, and share relevant records with our custodian, banking and biller partners, regulators, and law enforcement.

Review process. Reviews are targeted and time-boxed so far as practicable. We aim to complete standard reviews within 14 days, and to notify you of the outcome in-app or by email. Where a matter involves a regulator, custodian, bank, law-enforcement request, or a complex settlement investigation, a review may take longer. Legitimate balances confirmed by a review are released; where only part of a balance is affected, we aim to release the unaffected part.

Appeal. If you believe a hold, clawback, or ban is wrong, you may appeal within 30 days by emailing support@kudix.app with your account details and any evidence (trade references, transaction hashes, timestamps). We will review the appeal and give you a written decision. Appeals do not suspend a clawback or a legal or regulatory obligation, and nothing in this section limits your statutory rights or your right to complain to a regulator or court.

Actions taken under this section are risk-management and contract-enforcement measures. They are not admissions of liability by us, and, except where liability cannot be excluded by law, we are not liable for losses (including lost trading opportunity, price movement, or consequential loss) arising from a hold, review, feature restriction, reversal, cancellation, or ban applied in good faith under these Terms.

9. Custody & risk

  • NGN balances and custodial stablecoin balances are held by our regulated partner (DAYA). You authorize us to instruct the custodian on your behalf according to your in-app actions.
  • Stablecoins are digital assets that carry risk (protocol, smart-contract, custodial, regulatory, and market risk). Their value may fluctuate. KudiX does not guarantee the value or availability of any token.
  • Blockchain transactions are public, immutable, and depend on third-party networks and validators. KudiX is not responsible for network downtime, congestion, or forks.

10. Availability

The Service is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue features, and perform maintenance, without notice. Third-party providers (custodian, banks, billers, blockchains) can affect availability.

11. Limitation of liability

To the maximum extent permitted by law, KudiX and its officers, employees, and providers are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill. Our total aggregate liability for any claim relating to the Service is limited to the fees you paid KudiX in the three months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify KudiX against claims, losses, and expenses arising from your breach of these Terms, your misuse of the Service, or your violation of any law or third-party right, including our reasonable investigation, recovery, and legal costs incurred in correcting an error you benefited from or in responding to prohibited conduct.

13. Termination

You may close your account at any time after settling obligations and withdrawing available balances. We may suspend or terminate access immediately if you breach these Terms, if required by law, or to protect the Service, other users, or the integrity of settlement. Closure does not extinguish amounts you owe us or our rights of correction, set-off, and recovery. Sections that by nature should survive termination (fees owed, limitation of liability, indemnity, correction and recovery rights, dispute resolution) will survive.

14. Governing law & disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be handled through good-faith support and, if unresolved, submitted to the exclusive jurisdiction of the courts of Lagos, Nigeria, subject to any mandatory consumer-protection rights you have where you live.

15. Changes

We may update these Terms. Material changes will be announced in-app or by email. Continued use of the Service after an update means you accept the revised Terms.

16. Contact

Questions about these Terms? Email support@kudix.app.